Return Policy for Clan India Lifestyle Pvt. Ltd.
Last Updated: 03/04/2025
At Clan India Lifestyle Pvt. Ltd., we strive to provide high-quality products and ensure customer satisfaction. However, we have a strict No Return Policy except in the following cases:
1. Eligibility for Return
A return will only be accepted if:
You receive a damaged product.
You receive a wrong product that does not match your order.
Note: We do not accept returns for size, color, or personal preference changes.
2. Return Process
If you receive a damaged or incorrect product, follow these steps:
Report the Issue: Contact our customer support within 48 hours of receiving the product.
Provide Proof: Share clear images or videos of the product showing the issue.
Verification & Approval: Our team will review and approve eligible return requests.
Return & Replacement: If approved, we will arrange a replacement or refund as applicable.
3. Conditions for Return
The product must be unused, with original packaging and tags intact.
The return request must be made within 48 hours of delivery.
Returns due to change of mind, size issues, or color preference will not be accepted.
4. Refund & Replacement
If eligible, we will replace the product or issue a refund as per our policy.
Refunds (if applicable) will be processed within 7-10 working days after approval.
5. Contact Us
For return requests, reach out to us at:
š§ Email: sales@clanindialifestyle.com
š Phone: 9540965965
š Address: C, 3, C Block, Sector 8, Noida, Uttar Pradesh 201301